Q: How do I contact a "live" person for registration help and information?
A: Please contact Sally Han at +86-411-84799609-810 or email: sally@bit-pepcon.com. The working hour is: Monday-Friday from 8:30am to 5:30pm, Beijing Time, excluding holidays. we will reply you within 2 work days, when we receive your email or fax. If you don't receive the message from Organizing Committee of PepCon-2009 after 2 work days, please contact us by fax (+86-411-84799629) ASAP.

Q: I can't register online, what should I do?
A: You can send your registration form to Sally Han ( sally@bit-pepcon.com) by email, or you can fax your registration form to +86-411-84799625.

Q: How much does it cost for admission?
A: There are a number of different passes available, depending on what conferences/meeting you would like to attend. For details about these passes and prices, please click here.

Q: I registered on-line -- how do I get a receipt and confirmation?
A: If you registered and paid on-line, we will email you a confirmation and receipt, once your registration is received and processed, you can contact Sally Han at +86-411-84799609-810 or email: sally@bit-pepcon.com.

Q: Do I have to register in advance or can I register on-site?
A: We strongly discourage "walking in" as you will not be guaranteed materials or seating. It is best to register in advance.

Q: Can I register for the conference by telephone?
A: No, registrations must be in writing, you can register online or by email, fax and mail.

Q: I have forgotten my registration number, how can I obtain it?
A: You can obtain your registration number by contacting Sally Han via email at sally@bit-pepcon.com

Q: How do I register a Group?
A: Registration for a Delegation/team to PepCon 2009 can enjoy high discount rate on standard registration fees. events offers competitive discounted rates for groups as small as 3 colleagues or more attendees from the same company and they must be registered at the same time. To find out more about group discounts, please contact: emily@bit-pepcon.com or +86-411-84799625.

Q: How can I pay my fees?
A: Payment can be paid by credit card, or by Telegraphic Transfer, click here for more details.

Q: When do I receive my badge?
A: Badges will be given to all attendees on-site.

Q: I registered and now need to make changes to my registration, how can I do this?
A: Cancellations must be made in writing by fax (0086-411-84799629) or email (emily@bit-pepcon.com) before January 31, 2009. A 20% Cancellations Fee applies. No refund will be made after January 31, 2009. But you can roll over your registration fee for next annual congress of PepCon. Substitutions are welcome at any time. We regret cancellations will not be accepted after that date. However, we will be pleased to transfer your registration to another member of your institution at any time. If you plan to send someone representing you, please notify us before deadline of congress proceeding in print. If BIT Life Sciences cancels an event, BIT Life Sciences is not responsible for any airfare, hotel or other costs incurred by registrants. Speakers subject to change without notice.

Q: Where can I mail my registration payment or changes?
A: Address: Dalian BIT Life Sciences, Inc.（by Registered Letter）
26 Gaoneng St., R401, Dalian Hightech Zone Dalian, LN 116025, China

More questions, Please contact Sally Han at +86-411-84799625 or email: sally@bit-pepcon.com