Q: How do I contact a "live" person for registration help and information?
A: Please contact Sally Song at +86-411-84799609 or email: sally@bitlifesciences.com. The working hour is: Monday-Friday from 8:30am to 5pm, excluding holidays.

How much does it cost for admission?
A: There are a number of different passes available, depending on what conferences/meeting you would like to attend. For details about these passes and prices, please click here.

Q: I registered on-line -- how do I get a receipt and confirmation?
A: If you registered and paid on-line, we will email you a confirmation and receipt, once your registration is received and processed.

Q: Do I have to register in advance or can I register on-site?
A: We strongly discourage "walking in" as you will not be guaranteed materials or seating. It is best to register in advance.

Q: Can I register for the conference by telephone?
A: No, registrations must be in writing, you can register online or by email, fax and mail.

Q: Why do I have to create a unique login and password for my registration?
A: For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration.

Q: I have forgotten my membership number, how can I obtain it?
A: You can obtain your membership number by contacting Sally Song via email at sally@bitlifesciences.com.

Q: How do I register a Group?
A: To take advantage of our group discount of 10%, your group must consist of 4 or more attendees from the same company and they must be registered at the same time. Additional registrations from the same company added at a later date will not be entitled to the group discount unless they are submitted under the same terms & conditions described herewith:

Terms and conditions: The group discount of 10% is only valid off the current registration price, including early discount registrations, no other passes are entitled to the 10% discount. Additional discounts, such as Sponsor, Exhibitor or other special discounts are not combinable with the group discount.

Q: How can I pay my fees?
A: Payment can be paid by credit card, or check or by Telegraphic Transfer, click here for more details.

Q: When do I receive my badge?
A: Badges will be given to all attendees on-site.

Q: I registered and now need to make changes to my registration, how can I do this?
A: Cancellations must be made a month before the registration day of the conference! 10% service charge applies. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date, are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available after the deadline. If you are unable to attend the conference, we recommend that you send a substitution in your place. Substitutions are allowed only with the written permission of the original registrant. Please fax your cancellation/substitutions request to +86-411-84799629, click here for more details.

Q: Where can I mail my registration payment or changes?
A: Address: Dalian Bio Integration Technology, Inc.（by Registered Letter）
26 Gaoneng St., R401, Dalian Hightech Zone Dalian, LN 116025, China

More questions, Please contact Sally Song at +86-411-84799609 or email: sally@bitlifesciences.com.